Privacy Policy

Effective Date: May 19, 2026

At Artone, we value your privacy. Our website provides an overview of our global activities and directs visitors to our international subsidiaries. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or applications (collectively, the “Services”). By using the website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Direct Communication Data: if you contact us via the email address listed on our website, we collect your name, email address, and any information included in your message.

• Usage Data: technical details such as your IP address, browser type, device information and operating system, pages visited and time spent.

• Cookies and Tracking Technologies: we use cookies and similar technologies to improve your experience, analyse usage, and personalize content.

2. Legal Grounds for Processing

We process your data based on the following GDPR/AVG grounds:

• Legitimate Interests: to respond to your direct business inquiries, maintain the technical security of our website, and connect potential clients with our regional businesses.

• Consent: for information which you voluntarily provide and for analytical cookies used to measure website traffic (only if you opt in).

3. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain our Services

• Improve and personalize user experience

• Communicate with you (including updates and support) and distribute newsletters

• Detect and prevent fraud or misuse

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our Services

• Legal Authorities: When required by law or to protect our rights

• Business Transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to safeguard our website against data loss, unauthorized access, or misuse. Our site uses encrypted HTTPS communication.

6. Data Retention

We store direct email inquiries only as long as necessary to address your request or manage our corporate relationship. Technical server logs and Google Analytics data are automatically deleted or anonymized within 14 months.

7. Cookies

This website uses basic functional cookies to ensure proper technical operation. Analytical cookies (Google Analytics) will only load after you grant explicit consent via our cookie banner.

8. Google Analytics

We may use Google Analytics to understand how visitors interact with our corporate website.

• We will ensure that Google Analytics is configured to anonymise visitor IP addresses.

• Google is restricted from sharing this data or using it for other Google services.

• These cookies are only placed if you give your explicit consent via our cookie banner.

9. International Data Transfers (United Kingdom)

This website provides links and references to our Direct-to-Consumer (D2C) sales and distribution subsidiary located in the United Kingdom (UK).

If you contact us regarding consumer sales or order fulfilment handled by our UK subsidiary, we may forward your inquiry directly to them. Data transfers to the UK are fully permitted under the European Commission's adequacy decision for the United Kingdom, ensuring your data remains protected under standards equivalent to the GDPR.

10. Links to Subsidiaries and Third Parties

This website links to our various international pressing plants, distribution hubs, and external partners. Each subsidiary operates as an independent data controller with its own localized privacy policy. Once you click these links and leave our corporate website, their respective privacy rules apply. We are not responsible for the privacy practices of those sites.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 16 (or applicable age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.

12. Your Rights Under GDPR

You hold the following legal rights regarding your data:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Lodge a complaint with a supervisory authority, such as the Dutch Data Protection Authority

To exercise these rights, please contact us using the details below.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@artone.com
Address: Akeleibaan 59, 2908 KA Capelle aan den IJssel